Question 1

Do you move pianos in Smoke Rise?

Accepted Answer

Yes — Smoke Rise is one of our regular upright and spinet piano areas in Tucker. Our crews know the access, doorways, and parking at Smoke Rise Country Club, Hugh Howell Road, Smoke Rise Elementary, and Stone Mountain Park. We do not move baby grand or grand pianos.

Question 2

Do you move baby grand or grand pianos in Smoke Rise?

Accepted Answer

No. Bears Moving Co. handles standard upright and spinet pianos only — consoles, studio uprights, full-size and antique uprights, player pianos, and digital pianos. Baby grands and grands need leg-and-lyre disassembly and skid-board handling we do not offer, so those Smoke Rise moves go to a specialty grand-piano mover.

Question 3

How much does a piano move cost in Smoke Rise?

Accepted Answer

Tucker piano moves generally finish in 2.5-3.5 hours. Smoke Rise piano moves are billed at our transparent hourly rate with a 2-hour minimum, with equipment, floor protection, and insurance included. Unusually complex access can be quoted flat after a short phone walkthrough.

Question 4

Can you get a piano down the stairs at my Smoke Rise home?

Accepted Answer

Yes. Tucker's mid-century ranches have low ceilings and tight hallway corners, so we measure the pivot before committing the instrument to the hallway. We size the crew to the stair-rise and the instrument weight, and we never bill a per-stair or per-flight surcharge in Tucker.

Question 5

Is my piano insured on a Smoke Rise move?

Accepted Answer

Yes — full cargo and liability coverage under GA HHG #9320 on every Smoke Rise piano move, with a Certificate of Insurance naming your building or HOA available within 24 hours.

Question 6

Should I tune my piano after moving it in Smoke Rise?

Accepted Answer

Yes, but wait. Let the instrument sit 2-4 weeks in its new Smoke Rise room so it acclimates to the humidity and temperature there — a tuning done before that rarely holds.